21+ Safe Gaming Initiative

Play Responsibly, Enjoy the Fun

998bd believes that healthy, controlled gaming is the true source of enjoyment. Our responsible gaming tools and guidelines are here to keep you safe at all times.

Our Commitment

At 998bd, we believe gaming should be a pleasant form of entertainment — not a source of stress or anxiety. That is why we care deeply about the mental and financial wellbeing of every player. Responsible gaming is not just a policy — it is the core philosophy of our platform.

We understand that while online gaming is enjoyable for many, it can develop into a habit for some that negatively affects their daily life, family relationships, or financial situation. That is exactly why 998bd provides various protective tools and support measures to help you enjoy gaming within healthy boundaries.

21+ Age Restriction: 998bd is operated exclusively for individuals aged 21 and above. No underage person may use this platform. If there are minors in your household, keep your account and devices secure.

Always treat gaming as entertainment — not as a source of income. Whenever you feel gaming is going beyond your control, contact our support team. 998bd's 24/7 live chat and email support is always there for you.

Safe Gaming Tools

998bd provides these protective features for you, available to use at any time.

Set Deposit Limits

Set a fixed amount you can deposit daily, weekly, or monthly. Once this limit is in place, it protects you from overspending. Reducing the limit takes effect immediately.

Financial Protection

Time-Out Feature

Temporarily close your account for a set period — from 24 hours up to 6 weeks. During this time you will not be able to log in to the platform, which helps you cool down.

Temporary Break

Self-Exclusion

If you feel you need a long-term break from gaming, choose self-exclusion. Selecting this option will close your account and stop all promotional communications.

Long-Term Protection

Session Reminders

Keep regular reminder notifications turned on so you know how long you have been playing. Staying aware of your gaming session duration makes it easier to make mindful decisions.

Time Awareness

Set Loss Limits

Decide in advance how much you are willing to lose within a set period. Once that limit is reached, the session is automatically restricted, helping you avoid further losses.

Budget Management

24/7 Support

Contact us via live chat or email in Bengali or English at any time. Our trained team is always ready to help with any gaming-related concerns or issues.

Around-the-Clock Support

Warning Signs of Problematic Gaming

Assess yourself or a family member against these signs. If more than one applies, seeking help is the right step.

A tendency to place bigger bets to recover lost money — spending more in a rush to make up for losses is a clear sign of problematic gaming.

Spending more time and money than planned — being unable to end a session while thinking "just a little more" and going beyond your budget.

Hiding gaming from family or friends — a tendency to lie about or conceal your gaming habits.

Feeling restless or irritable when unable to play — becoming moody, restless, or anxious when not gaming.

Spending money meant for essential expenses on gaming — using rent, food, or bill money for gaming is a warning sign of financial trouble.

Gaming causing harm to sleep or health — staying up late to play, forgetting to eat, or neglecting your physical wellbeing.

Tips for Healthy Gaming

Keep these tips in mind to play responsibly at 998bd.

Set your budget first, then play. Decide how much you are willing to spend before starting a game. Once you reach that limit, end the session — do not try to recover losses.

Stick to a time limit. Set a duration before you start playing and follow it. Set an alarm on your phone or use 998bd's session reminder feature.

Play for entertainment, not income. Never think of gaming as a source of income or a solution to financial problems. Every game depends on random outcomes.

Do not play in a negative emotional state. Gaming while angry, depressed, anxious, or under the influence of alcohol weakens your judgment and increases the risk of overspending.

Take regular breaks. During a long session, step away occasionally, walk around, and drink some water. This is good for both your body and your mind.

Prioritise other activities and relationships. Give more importance to family, friends, work, and hobbies than to gaming. Gaming should be a small part of life, not all of it.

Keep your account safe from minors. Do not share your login details with anyone. If there are children or teenagers in your household, make sure they cannot access your device or account.

Self-Exclusion and Account Closure

If you need a long break from gaming, 998bd offers you the self-exclusion option. This is a voluntary feature you can activate yourself, and through it your account will remain fully closed for a specified period.

Temporary Time-Out

For a short-term break — from 24 hours up to 42 days. You will not be able to log in to your account during the break. After the set period, the account will be reactivated automatically.

Long-Term Self-Exclusion

Keep your account closed for 6 months or more. No promotional emails or messages will be sent during this period. Contact the support team to reactivate.

Deposit Limit Changes

Daily, weekly, or monthly deposit limits can be reduced at any time and take effect immediately. A waiting period applies when increasing a limit.

Closure Through Support

If you are unable to change the settings yourself, contact us via live chat or at [email protected]. Our team will assist you promptly.

Need Help? We're Always Here

Contact the 998bd support team for any gaming-related concerns or issues. Support is available 24/7 via live chat and email in Bengali and English. Your wellbeing is our highest priority.

Email: [email protected] — we aim to respond within 1 hour at all times

998bd's Responsibility Pledge

We believe that creating a safe gaming environment is important not just for players, but for society as a whole. 998bd works toward this goal through a multi-layered approach:

Preventing underage access through age verification.
Detecting unusual gaming patterns and alerting players.
Providing sensitive support through trained support staff.
Including responsible gaming messages in promotional communications.
Keeping all player data secure through SSL encryption.
Following fair play principles and not interfering with game outcomes.

998bd never presents gaming as a solution to problems or as a source of income. All our advertising and communications are created with honesty and encourage responsible gaming.

Remember: Gaming is for entertainment only. If you feel gaming is having a negative impact on your life, seeking help is the brave choice. 21+ For adults only.